Privacy Policy

Effective Date: October 26, 2023

Welcome to gigz.top ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://gigz.top and use our services.

By accessing or using our platform, you consent to the practices described in this policy. If you do not agree with the terms, please do not access the site or use our services.

1. Information We Collect

We collect several types of information to provide and improve our services to you.

1.1 Information You Provide Directly

• Account Information: When you register for an account, we collect your name, email address, username, password, and contact details.
• Profile Information: If you create a profile as a freelancer or client, we may collect your bio, skills, work experience, portfolio links, profile picture, and payment/billing information.
• Transaction Information: Details related to gigs, projects, payments, and communications conducted through the platform.
• Communications: Records of your correspondence with us or with other users on the platform.
• Content: Files, messages, proposals, and other content you upload or transmit through gigz.top.

1.2 Information Collected Automatically

• Log Data: Information that your browser sends when you visit our site, including your IP address, browser type, pages visited, time and date of visit, and other usage statistics.
• Device Information: Data about the device you use to access our services, including device type, operating system, unique device identifiers, and mobile network information.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity and hold certain information. See our dedicated Cookies section for more details.

1.3 Information from Third Parties

We may receive information about you from third-party services, such as social media platforms (if you connect your account), payment processors, or analytics providers, in accordance with their respective privacy policies.

2. Use of Information

We use the collected information for the following business purposes:

• To Provide and Maintain Our Service: To create and manage your account, facilitate connections between freelancers and clients, process transactions, and enable communication.
• To Improve and Personalize: To understand how our services are used, develop new features, and customize your experience, including showing relevant gigs or profiles.
• To Communicate: To send you service-related announcements, updates, security alerts, administrative messages, and support responses. With your consent, we may also send promotional communications.
• For Security and Fraud Prevention: To monitor and verify accounts and activity, detect and prevent fraudulent transactions, unauthorized access, and other malicious activities.
• For Legal and Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to enforce our Terms of Service.
• For Business Operations: To conduct data analysis, audits, and research to enhance the functionality and performance of gigz.top.

3. Data Protection and Security

We implement a variety of security measures designed to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

• Technical Safeguards: We use encryption (SSL/TLS) to protect data in transit. Sensitive information, such as payment details, is handled by reputable, PCI-DSS compliant third-party processors.
• Administrative Safeguards: Access to your personal data is restricted to authorized personnel who need it to perform their job functions.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

4. Cookies and Tracking Technologies

gigz.top uses cookies and similar tracking technologies to enhance user experience and analyze site traffic.

• What Are Cookies: Cookies are small data files placed on your device. They help us remember your preferences, understand how you interact with our site, and improve our services.
• Types of Cookies We Use:
  • Essential Cookies: Necessary for the website to function (e.g., login sessions, security).
  • Performance/Analytics Cookies: Help us understand how visitors use the site (e.g., Google Analytics).
  • Functionality Cookies: Allow the website to remember choices you make (e.g., language, region).
  • Advertising Cookies: Used to deliver relevant ads to you on and off our platform.
• Your Choices: Most web browsers allow you to control cookies through their settings. You can usually set your browser to refuse cookies or alert you when cookies are being sent. However, disabling essential cookies may affect the functionality of our website.

5. Sharing and Disclosure of Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• With Other Users: As part of our service, certain profile and gig information is publicly visible or shared with users you engage with (e.g., freelancer profiles shared with potential clients).
• With Service Providers: Trusted third-party vendors who perform services on our behalf, such as hosting, payment processing, data analysis, email delivery, and customer service. These providers are contractually obligated to protect your data.
• For Legal Reasons: If required by law, subpoena, or other legal process, or if necessary to protect the rights, property, or safety of gigz.top, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred to the new entity, subject to this Privacy Policy.
• With Your Consent: We may share information for any other purpose disclosed to you with your explicit consent.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. You can exercise many of these rights directly through your account settings.

• Access and Update: You can review and update your account information by logging